I build trust between people and the systems that serve them.

My recent work spans client relations, operations, and service. I care about clear communication, dependable processes, and making every interaction feel considered.

Aug 2025 — Present
Client Relation Executive
Simabrew Fashion Limited
- I serve as the primary point of contact for clients, building trusted relationships through regular check-ins and proactive communication.
- I coordinate service delivery with internal teams, resolve client concerns, and keep quality and expectations aligned.
- I produce client reports, invoices, and receipts and track the performance metrics that support retention and growth.
Feb 2023 — Jun 2025
Associate Operations
LeapFrog Technologies
- I progressed from customer service and financial administration into Associate Operations, gaining a broad view of the delivery business.
- I developed Zippy's customer-service manual, trained riders, and supported issue resolution and delivery-partner onboarding.
- I coordinated order fulfilment, contracts, inventory, returns, sorting, dispatch, collections, and reconciliation across daily operations.

Client Relation Executive

Associate Operations